We are investigating an issue where some buyers are temporarily unable to download purchased files (including MP3s, WAVs, track stems, and license PDFs) from the Marketplace and Pro Pages.
When attempting to download, users may see an error stating: "This item is not available to download, the transaction is not complete."
No components marked as affected
Investigating
We are investigating an issue where some buyers are temporarily unable to download purchased files (including MP3s, WAVs, track stems, and license PDFs) from the Marketplace and Pro Pages.
When attempting to download, users may see an error stating: "This item is not available to download, the transaction is not complete."